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Blogs

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How AI Chatbots Are Reshaping Policyholder and Agent Experiences – Part 1

AI chatbots are becoming a practical way to relieve this pressure. When designed for insurance workflows and integrated with core systems, they handle the bulk of routine requests, route complex issues to specialists, and keep everyone informed in real time.
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Insurance

Can We Trust AI with Decision-Making?

Insurance leaders face the challenge of trusting AI with decisions that affect policyholders and profitability. This article outlines how AI can already automate claims, detect fraud, and guide underwriting, provided the right governance, oversight, and safeguards are in place.

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Insurance

Why AI Pilots Fail, And How Insurance Leaders Can Finally Get Them Right

95% of enterprise AI pilots fail to deliver measurable ROI, and in insurance that translates to missed opportunities in claims, underwriting, and compliance. This blog breaks down the common pitfalls, vague goals, weak data context, poor workflow integration, and lack of governance, and shows how to avoid them.

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Enterprise

Why “AI-First” Is the Wrong Mindset

The most resilient AI strategies don’t begin with technology. They begin with a business objective so clear that the choice of technology becomes obvious.

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Education

Building an AI Literate Campus: Strategies for non-academic teams

If your admissions, finance or student services teams think AI is just a fancy search bar, you’re overlooking AI’s game-changing possibilities.

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Think6

Think Forward: Designing for What Comes Next

Think Forward is the forward-looking lens within the Think6 methodology. It ensures every AI solution we design can learn from its outcomes, adapt to new realities, and scale into future use cases without starting from scratch.

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Think6

Think Outcomes: Proving the ROI, Not Just the Hype

Think Outcomes is the results-first lens within the Think6 methodology. It reframes how we evaluate success, ensuring every insight, automation, or prediction contributes to real, measurable business value.

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